We believe in the power of relationships. We’re colleagues, teammates and partners that share common values and a core commitment to doing the right thing. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization.
We’re committed to moving people forward—our employees, partners, customers, and those in the communities we serve. We’ll provide you with the tools and technology to explore every possibility and help us create a future where every ambition is within reach.
We’re invested in the success of our people and committed to caring for our employees as well as their families. From providing flexibility to help you meet the needs of work and life, or training and development to further your career to creating various programs that support working parents or mental health resources and well-being medical benefits, we’ll support you when it’s needed most.
18,000+ personalities. One passion.
Our culture is represented in our mission, vision and values, which are woven through everything we do, every single day. Sure, we come to work to pursue our careers and make money—but we also strive to make a difference.
Our Vision, Mission & Values
Our vision is to build a future where every ambition is within reach. Our mission is to create financial and technology solutions to move our customers and partners forward.
Our values define our culture and differentiate us from other companies. These core beliefs shape us, inspire and unite us.
It’s our policy.
Our fuel for greatness.
We believe people matter.
We know what’s at stake.
It’s time to make a difference.
We’re all in and we deliver.
You can always be yourself at Synchrony.
We wouldn’t want it any other way. We celebrate the diversity of our people, skills and ideas. We believe that the sum of our individual differences is one of our greatest competitive advantages.
We’re committed to inclusion–with programs built on honest interaction and collaboration. Together, we’re building bridges that help us all work better.
BETTER TOGETHER
Our Diversity Networks+ are employee resource groups where more than 50% of our workforces is engaged. Adding the “+” encourages all employees to partner as an ally and “be the plus.” Together, they help promote a diverse, equitable culture of inclusion at Synchrony. Their ideas turn into actions through passion and help Synchrony be a place where everyone feels welcomed, valued and accepted.
EXPANDING WHAT YOU CAN BECOME
Through our networks, you have a hands-on place to develop your leadership skills. A supportive place to realize your potential —providing a great platform for recruiting, professional development and networking opportunities.
Inclusive of all individual characteristics, we want our employees to feel Synchrony offers a safe and respectful workplace where they can grow and succeed. We’re proud to have an award-winning culture, see all of our workplace awards.
CORPORATE CITIZENSHIP
Empowering our communities.
Our values guide every aspect of our business and we’re working to embody them each day – for our customers, for our people and for our communities.
We believe that supporting our neighbors is vital to who we are and a critical element to building your career with Synchrony. Together, we share our skills, our strengths and our hearts to help our neighbors make a better life for themselves.
Every year, our employees give thousands of hours of their time to support the communities where they live and work. We match our team’s charitable gifts, provide time off for volunteering, encourage community participation, and partner with nonprofit organizations that make tangible differences in people’s lives.
Through our philanthropic program, Education as an Equalizer, Synchrony has invested $50 million, over five-years to expand access to higher education, skills training in high-growth fields and financial literacy for underserved communities.
We’re changing lives by advancing our communities.
We have a mutual interest: your career.
You and Synchrony have something important in common: we’re both completely invested in your success. Development is more than a talking point for us. It’s a matter of pride and a pillar of our business.
Our philosophy differs from other companies, and it may take some getting used to. Because instead of chasing roles, we want you to chase experiences. We grow your resume, but we also nurture your confidence. And while we definitely develop your skills, we also expand your wisdom and leadership.
It’s called our Career Growth Framework. And we think it’s the best way to achieve your ambitions.
Experience starts here.
Our training isn’t about stuffing a bunch of facts and processes into your brain and quizzing you on them. Instead, we focus on developing how you think, collaborate and lead.
THE LEARNING CENTER
The Learning Center helps our employees develop skillsets through virtual classroom training, online learning modules and multimedia engagement. Employees completed over 636,000 courses in the last year, an average of about 17.5 hours of training per employee.
LEADERSHIP LEARNING
Learning at Synchrony provides training experiences that are both practical and enriching. Courses are experience-based and tied to real-world situations that equip you with the knowledge and skills to be more effective and efficient as you lead yourself and others.
STEP PROGRAM
The Skills Training for Evolving Professionals (STEP) Program helps develop and grow nonexempt associate employees. It builds core competencies in time management, coaching and process improvement while developing knowledge through self-paced coursework, job shadowing, rotation assignments and mentoring.
SKILLS CERTIFICATION REIMBURSEMENT
To help employees gain the skills they’ll need in the future, we reimburse up to $9,000 USD per year for skills-based certifications in high-growth fields like cyber security, software engineering, data science and UX design. Employees are encouraged to add certifications to their internal worker profile so they can use what they learned in new roles.
Business Leadership Program
Our Business Leadership Program is an accelerated two-year leadership training program for recent college graduates. Once accepted, participants are given rotational assignments and cross-functional experiences to broaden their skill sets and build deep expertise. At the end of their BLP experience, successful participants are offered an opportunity to continue their career path with Synchrony.
BENEFITS AND REWARDS
Investing in You.
Our benefits and rewards reflect our culture and our values. We’re listening to our employees and through their feedback, we continue to progress how we support them. We always put our people first, empowering you to bring your best to work every day.
Whether you’re joining us to pursue a new opportunity, increase your earning potential, have greater flexibility or all the above, we’re committed to helping you achieve your unique ambitions.
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