Our 2024 Global Diversity Experience

United in Purpose: Changing Tomorrow, Today

Our annual Global Diversity Experience (GDE) is celebrating its tenth year, marking a decade of impactful, candid conversations that strengthen our culture and drive our success. The three-day event, held in-person in Chicago and virtually around the globe, invited hundreds of employees—from hourly associates to our executive leadership team and board of directors—to become thought leaders and active listeners. At GDE, we bring our authentic stories, broaden our perspectives and leave invigorated to champion Equity, Diversity, Inclusion and Citizenship (EDIC) wherever we go. Over the last 10 years, our dedication to diversity has meant continually listening to our people to ensure our EDIC priorities are aligned for the next decade of progress.

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This year’s GDE theme, United in Purpose: Changing Tomorrow, Today, reminded us that the purposeful actions we take today have a lasting impact on the triumphs and challenges we may face tomorrow.

Isabel Wilkerson

Keynote speaker

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Our Keynote speaker was Pulitzer Prize winning author Isabel Wilkerson, whose talk compared EDIC challenges to an inherited house that’s a fixer upper. While a cracked foundation isn’t the new owner’s fault, it’s their responsibility to repair it and prevent further deterioration.

An employee panel, moderated by DJ Casto, Chief Human Resources Officer, reiterated a key point from one of our breakout sessions

No group
is a monolith

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It’s always important to share your unique story and listen to individual experiences to avoid stereotypes and have a safe space to widen your perspective.

I am many things and not one thing or the other. I’m 100% Jewish, 100% American and 100% Hispanic. I love each part of myself equally.

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Miguel Goldfeld, SVP Credit Forecasting & Advanced Analytics

Synchrony Foundation

gave $50,000 to nonprofits and causes

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As part of GDE, the Synchrony Foundation gave $50,000 to nonprofits and causes including the Pediatric Oncology Treasure Chest Foundation, Anti-Cruelty Society, the National Animal Welfare Society, PAWS Chicago and Canine Companions.

Listening to our veterans

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In a discussion with Danielle Brown, VP, Global Equity, Diversity & Inclusion, author and philanthropist Jake Wood shared his story as a veteran and how we all have a responsibility to ensure vets and their families are listened to and supported – no matter their rank, tenure or whether they saw battle.

Canine Companions

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Service dogs from Canine Companions, a long-time partner of CareCredit, a Synchrony solution, took a break from their important work supporting adults, children and veterans with disabilities to drop by GDE.

Hands-on service projects

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Synchrony employees across the world volunteered for hands-on service projects to support nonprofit organizations that help their local communities.

Every story is worth hearing. It’s our hope that dedicating this time to listen, learn and share will inspire us all to bring our best, most authentic selves to work. More about our culture of listening.