AVP, Controllership – Governance and Surveillance Manager (L11)

Job ID: 2501911

Job Description:

Role Title: AVP, Controllership – Governance and Surveillance  Manager (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

The Controllership Governance Organization helps the Chief Accounting Officer (CAO) and Controllership Senior Leadership Team maintain effective business processes and compliance with companywide and certain regulatory requirements. It includes the Controllership Surveillance and Issue Management (CSIM) process, Sarbanes-Oxley Compliance Program (SOX Program), and Regulatory Reporting Quality Assurance.

Role Summary/Purpose:

This role is an essential component of the CSIM process. It has the responsibility for leading the development and execution of activities to monitor, evaluate, test, and report on Controllership process effectiveness and standards compliance.  The role includes support of the SOX program, controllership issue management and the responsibility to maintain and develop Controllership governance information repositories.  The position requires extensive interaction and communication with process owners, Controllership's senior leaders, and enterprise governance functions to communicate requirements, articulate observations, support recommendations, and coordinate reporting. A critical focus is advising process owners and transforming observations in to actionable recommendations to address process gaps, reduce risk, and improve efficiency. The role reports to the VP, Controllership – Governance and SOX Compliance Leader.

Essential Responsibilities:

• Perform risk based monitoring and reporting on Controllership process effectiveness and standards compliance.

• Develop risk based testing plans for controllership governance focus areas.

• Execute testing and monitoring requirements for areas that include manual journal entries, account reconciliations, job aids, and contract accounting.

• Gather, analyze, and interpret data used for periodic reporting.

• Facilitate preparation and communication of periodic CSIM reporting.

• Track, monitor, and report on input and resolution of controllership issues in eGRC. 

• Coordinate with enterprise governance functions.

• Maintain and develop the team's information repositories and operating records, including the Team Site; Policy Procedure, and Job Aid Inventory; and testing records.

• Contribute to development and awareness of controllership procedures and standards.

• Provide advice on compliance with controllership standards and requirements.

• Provide process and issue owners advice that assists development of action plans that comprehensively address the root causes of control breakdowns.

• Perform process assessment and issue analysis as required to support governance objectives and the Synchrony SOX program.

• Lead the development and maintenance of a guest tester and SIS governance rotation program.

• Support initiatives to automate and standardize workflows and reporting.

• Perform other duties as assigned.

Qualifications/Requirements:

• Bachelor’s degree in accounting or finance or equivalent with 5+ years of professional work experience in Audit, Testing, Internal Control, Quality or other Assurance function in lieu of a degree 7+ years of experience. 

• Exposure to consumer banking laws and regulations

• Strong written and verbal communication skills

• Strong Microsoft Office skills

• Strong project management skills             

• Strong attention to detail

• Excellent analytical and problem-solving skills

• Ability to communicate with stakeholders of all levels.

• Ability to work independently and at a fast pace.

• Ability to manage multiple and varied priorities.

Desired Characteristics:

• Financial Services industry experience.

• Familiarity with and operating understanding of consumer loan products and processes.

• Adept at queries, report writing and presenting findings.

• Formal Project Management experience is a plus.

• Certified Information Systems Auditor (CISA) or similar certification(s).

• Proficiency in MS Office applications.

• Strong MS Excel skills.

Eligibility Criteria:

Bachelor’s degree in accounting or finance or equivalent with 5+ years of professional work experience in Audit, Testing, Internal Control, Quality or other Assurance function in lieu of a degree 7+ years of experience. 

Work Timings: 4 PM – 1 AM IST

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal, LPP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L09+ Employees can apply

Grade/Level: 11

Job Family Group:

Finance