AVP, IAM Program Manager

Job ID: E2404315

Job Description:

Role Summary/Purpose:

The Identity & Access Management (IAM) Program Manager will be responsible for supporting multiple high visibility, cross-functional projects, working with the Identity and Access Management organization, broader information technology and security teams to manage IAM strategic programs and regulatory findings. This exciting role requires critical thinking skills, building key relationships, collaboration, and facilitation skills to drive transformation of Identity and Access Management.  

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Support critical IAM programs; coordinate cross-functionally with IAM teams, Information Security teams and business IT stakeholders to manage the successful delivery of IAM projects

• Deliver on suitable short-term and long-term strategic objectives

• Drive and deliver program issues / risks and resolution, decision logs, communication plans and other program documentation to ensure project goals are achieved and audit traceability is in place

• Engage regularly with key stakeholders on issues/risk and decisions and gather feedback on implementation of solutions impacting the organization 

• Establish and support program metrics and evaluation methods to assess program strengths and identify areas for improvement as well as timely reporting of program status throughout its life cycle

• Prepare and present reports for program sponsors and leadership

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree or equivalent experience; technology or equivalent related field preferred, with a minimum of  4 years of experience in Information Technology OR in lieu of the Bachelor's degree, a minimum of 6 years of experience in Information Technology

• Minimum of 5 years of experience managing large scale, cross functional project  

• Minimum of 5 years of experience in information technology, with a focus on information security in one or more of the following areas: IAM, security operations, security architecture, policy/governance

• Minimum of 4 years of experience supporting auditors, audit inquiries and ad-hoc reporting 

• Solid management skills

• Experience with metrics for assessing and reporting program progress, productivity and variance analysis

• Strong problem solving skills 

• Strong oral and written communication (presentation) skills  

• Program Management Certified (PMP) preferred

Desired Characteristics:

• Experience with financial industry regulatory requirements, audit and risk management

• Demonstrated Identity and Access Management project leadership

• Experience with IAM technologies such as SailPoint or comparable IAM technologies

• Demonstrated ability to manage large projects

• Demonstrated project leadership, facilitation, and customer service experience

• Self-starter with a strong sense of urgency and can-do attitude with the flexibility to change directions quickly

• Superior written and verbal communication skills with a demonstrated ability to lead others through change

• Strong analytical and clear-thinking skills

• Understanding of financial security and regulatory standards, including, but not limited to SOX IT-404, PCI, NIST, FFIEC

• Ability to take input from multiple stakeholders, complex business and technical requirements, quickly determine the appropriate security solution and then drive the outcome

• Industry-recognized security certification such as CISSP, CISM or CISA

Grade/Level: 11

The salary range for this position is 110,000.00 – 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Information Technology