Harnessing the power of data to improve our customers’ experience.
Data is integral to who Synchrony is and how we evolve our business. The vision of our Data & Analytics team is to leverage the power of data, analytics and technology to transform the customer experience across Synchrony’s partners. By collaborating with teams across our business, we’re able to leverage the power of data to produce invaluable customer insights, deliver meaningful customer interactions, and deepen our relationships.
Our mission and focus is to drive the design, development, integration and usage of customer-centric tools, technologies and experiences that grow engagement and usage of Synchrony’s products and services. Every second massive amounts of data are generated—and almost instantly, critical business decisions can be made and problems solved.
OUR FUNCTIONS INCLUDE:
Customer Experience
Decision Management
Digital Analytics
Capability Integration & Business Development
Platform Analytics
OUR TOOLS INCLUDE:
SQL
Tableau
Python
SAS
Adobe Analytics
Google Analytics
JIRA
Data Lake
Cloud environment
Birst
Test & Learn
Microsoft products
How we fulfill ambitions
Our Data & Analytics team collaborates with virtually all areas of our business including Marketing, Risk, Credit, Technology, Collections and Operations, giving you broad exposure and learning opportunities. Data is at the heart of our business, which means you’ll play an important role in delivering meaningful customer interactives, securing long-term loyalty, and driving financial growth.
Who we hire
We look for passionate, inquisitive people who are always looking at what’s next.
SPECIFICALLY, WE LOOK FOR:
A passion for challenging work
Curiousity
Critical thinking skills
A strong business acumen
Good collaborators who thrive in a team environment
Strong planning and organizational skills