SURROUND YOURSELF WITH OPPORTUNITY
We hope this is the beginning of a long relationship. Reach out so we can get started.
HIRING PROCESS
Let’s get to work.
Ready to join our team? Here’s how our hiring process works:
United States (default)
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United States (default)
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Canada
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India
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Philippines
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Puerto Rico
TALENT POOL
Dip your toe in.
Sign up for our Talent Pool to stay in the loop about new jobs and hiring events in your area.
FAQS
Our frequently asked questions.
United States (default)
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United States (default)
-
Canada
-
India
-
Philippines
-
Puerto Rico
APPLICATION
Once you create a profile, your information will prepopulate when you apply for another role. Please confirm that all information is accurate.
To withdraw your application, please contact us at contactcareers@syf.com
The Synchrony career site is updated in real-time as positions are added or removed. All positions listed are open to applications.
You can return to complete your application anytime.
Our hiring process will walk you through the steps. You can search jobs in the US, or look for jobs in India and the Philippines.
If you have questions or need assistance, please contact a career specialist at 866-301-5627 or email callcenter.postings@syf.com
If you’ve applied for a call center role in the US, get updates on your application, access our online assessment and submit new contact information here.
Sign into the Synchrony Join Us page with your email and password. You can check the status of your applications under “My Applications” for any open position.
Although a resume/CV is not required, it’s definitely helpful to share your previous experience. You’ll be able to upload your resume/CV when you apply online.
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
To make any changes to your personal information, please contact a career specialist at 866-301-5627.
Immediately! Interview availability is first come, first served.
HIRING PROCESS
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
If you meet all qualifications for the role, a Staffing partner will contact you to coordinate next steps. We try to follow up with qualified candidates as quickly as possible.
The recruiter will be able to confirm if relocation is available.
Find out how our hiring process works here.
Timelines vary for each position depending on a number of factors, although the steps within the process are generally the same. Our process usually includes one or more of the following steps: recruiter phone interview, hiring team phone interview and in-person interview(s).
To prepare for your interview there are several things you can do:
- Review the position description.
- Research us—clients, business areas, people and locations.
- Come prepared to ask questions.
When answering interview questions, we recommend the STAR technique:
- Situation: Briefly describe the background.
- Task: Specifically describe your responsibility.
- Action: Describe what you did.
- Result: Describe the outcome of your actions.
The interview is an opportunity for us to get to know each other, so we’ll ask questions about your relevant experience and behavioral-based questions—and hopefully you’ll ask questions about ours.
At this time, all interviews are conducted virtually, via phone and video chat tools.
ASSESSMENT FOR CUSTOMER CARE TEAM
You’ll need to install the Pymetics app on your device in order to complete the assessment. The assessment cannot be taken on a tablet.
The games use Flash Technology. Please check to see if you have the latest version of Flash downloaded. If you need to download it, please visit https://get.adobe.com/flashplayer/.
A computer or mobile device and 25-30 minutes. You cannot complete this assessment on a tablet.
The assessment is a series of 12 games that measure your inherent traits to determine whether the position is the right fit for you, and vice versa.
The assessment measures your various traits and compiles information into a final score. The results reflect whether the position is the right fit for you, and if you’re the right fit for the position. While this position may not have been a good match now, you can reapply in one year
When logged into the assessment, click on your name on the right top hand corner of the screen and click “Support”. Once on the support page you can either send an email by clicking on “Submit a Request” or you can live chat with a representative by click on “Chat With Us” on the bottom right hand side of the screen.
For pre-hire assessment purposes, Synchrony Financial will reasonably accommodate individuals with disabilities who request reasonable accommodation under the Americans with Disabilities Act (ADA). Please contact a career specialist at 866-301-5627 or via email contactcareers@syf.com.
The same assessment is used by multiple employers, and for all the call center positions at Synchrony. If you’ve taken the assessment in the past year, your results are used for your current application with Synchrony.
Results are immediate—you’ll know right away if you’re eligible to move forward in the process.
You are able to play the games more than once, however only your first results will be used.
It is recommended that you complete the entire assessment but if you’re unable to, you can log out and return to complete the games. However, you need to complete the game you are currently on before logging out. There is not a way to pause the current game you are on.
Complete the game you are currently on. When you are done, it will attempt to send the results to the Pymetrics system. The loss of internet connections while completing the game will not change your results.
ABOUT SYNCHRONY
Synchrony uses Social Security numbers to establish your identity. The Social Security number is used to complete your post-offer background check, and with the E-Verify program to establish your eligibility to work in the United States.
Our headquarters are in Stamford, CT. We have over 16,500 employees at more than two dozen locations worldwide, including the United States, Canada, Puerto Rico, India and the Philippines. View all of our locations here.
Depending on the country, you may be required to:
- Review and acknowledge Synchrony Terms & Conditions of Employment.
- Participate in competency-based job interview(s). The number of interviews may vary by role and line of business.
- Successfully complete background check screening, subject to applicable laws and regulations. As part of the background check process, you may be required to provide certain information such as employment references, criminal history information, etc. You must be willing to take a drug test and submit fingerprints as part of the selection process. You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Submit documentation as proof of work authorization for employment in the applicable country.
- Provide other information and/or documentation necessary to enable Synchrony Financial compliance with applicable laws, regulations and company policy.
Synchrony takes your privacy seriously. Your information will only be viewed by the recruiting team or the hiring manager for your selected positions. When you browse and apply for jobs on our website, any information you provide may be used to assess your skills and interests in comparison to Synchrony career opportunities and for reporting purposes as may be required by U.S. law. We also use your information to communicate with you and inform you of career opportunities. But that’s it!
Pretty great! Career growth is essential to our success. We focus on broad, growth-based opportunities and emphasize critical experiences that build skills and knowledge. This strategy positions our employees for continual growth and development.
Yes! All employees have the opportunity to work from home. You will work with your manager to create a work style and schedule that works best for you while meeting the requirements of the role.
At this time, all employees are working from home due to the COVID-19 pandemic. We plan to continue working remotely until we feel it’s safe to return to our offices. In the future, , we will move to our hybrid approach that combines remote working for all employees with flexibility to come into one of our locations where employees can meet as a team, engage and collaborate in person – safely.
APPLICATION
Once you create a profile, your information will prepopulate when you apply for another role. Please confirm that all information is accurate.
To withdraw your application, please contact us at Recruitment.ph@syf.com.
The Synchrony career site is updated in real-time as positions are added or removed. All positions listed are open to applications.
You can return to complete your application anytime.
Our hiring process will walk you through the steps. You can search jobs in the US, or look for jobs in India and the Philippines.
If you have questions or need assistance, please contact us at Recruitment.ph@syf.com.
If you’ve applied for a call center role in the US, get updates on your application, access our online assessment and submit new contact information here.
Sign into the Synchrony Join Us page with your email and password. You can check the status of your applications under “My Applications” for any open position.
Although a resume/CV is not required, it’s definitely helpful to share your previous experience. You’ll be able to upload your resume/CV when you apply online.
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
To make any changes to your personal information, please contact us at Recruitment.ph@syf.com.
Immediately! Interview availability is first come, first served.
HIRING PROCESS
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
If you meet all qualifications for the role, a Staffing partner will contact you to coordinate next steps. We try to follow up with qualified candidates as quickly as possible.
The recruiter will be able to confirm if relocation is available.
Find out how our hiring process works here.
Timelines vary for each position depending on a number of factors, although the steps within the process are generally the same. Our process usually includes one or more of the following steps: recruiter phone interview, hiring team phone interview and in-person interview(s).
To prepare for your interview there are several things you can do:
- Review the position description.
- Research us—clients, business areas, people and locations.
- Come prepared to ask questions.
When answering interview questions, we recommend the STAR technique:
- Situation: Briefly describe the background.
- Task: Specifically describe your responsibility.
- Action: Describe what you did.
- Result: Describe the outcome of your actions.
The interview is an opportunity for us to get to know each other, so we’ll ask questions about your relevant experience and behavioral-based questions—and hopefully you’ll ask questions about ours.
ASSESSMENT FOR CUSTOMER CARE TEAM
You’ll need to install the Pymetics app on your device in order to complete the assessment. The assessment cannot be taken on a tablet.
The games use Flash Technology. Please check to see if you have the latest version of Flash downloaded. If you need to download it, please visit https://get.adobe.com/flashplayer/.
A computer or mobile device and 25-30 minutes. You cannot complete this assessment on a tablet.
The assessment is a series of 12 games that measure your inherent traits to determine whether the position is the right fit for you, and vice versa.
The assessment measures your various traits and compiles information into a final score. The results reflect whether the position is the right fit for you, and if you’re the right fit for the position. While this position may not have been a good match now, you can reapply in one year
When logged into the assessment, click on your name on the right top hand corner of the screen and click “Support”. Once on the support page you can either send an email by clicking on “Submit a Request” or you can live chat with a representative by click on “Chat With Us” on the bottom right hand side of the screen.
For pre-hire assessment purposes, Synchrony will reasonably accommodate individuals with disabilities who request reasonable accommodation under the Americans with Disabilities Act (ADA). Please contact us at Recruitment.ph@syf.com.
The same assessment is used by multiple employers, and for all the call center positions at Synchrony. If you’ve taken the assessment in the past year, your results are used for your current application with Synchrony.
Results are immediate—you’ll know right away if you’re eligible to move forward in the process.
You are able to play the games more than once, however only your first results will be used.
It is recommended that you complete the entire assessment but if you’re unable to, you can log out and return to complete the games. However, you need to complete the game you are currently on before logging out. There is not a way to pause the current game you are on.
Complete the game you are currently on. When you are done, it will attempt to send the results to the Pymetrics system. The loss of internet connections while completing the game will not change your results.
ABOUT SYNCHRONY
Synchrony uses Social Security numbers to establish your identity. The Social Security number is used to complete your post-offer background check, and with the E-Verify program to establish your eligibility to work in the United States.
Our headquarters are in Stamford, CT. We have over 16,500 employees at more than two dozen locations worldwide, including the United States, Canada, Puerto Rico, India and the Philippines. View all of our locations here.
Depending on the country, you may be required to:
- Review and acknowledge Synchrony Terms & Conditions of Employment.
- Participate in competency-based job interview(s). The number of interviews may vary by role and line of business.
- Successfully complete background check screening, subject to applicable laws and regulations. As part of the background check process, you may be required to provide certain information such as employment references, criminal history information, etc. You must be willing to take a drug test and submit fingerprints as part of the selection process. You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Submit documentation as proof of work authorization for employment in the applicable country.
- Provide other information and/or documentation necessary to enable Synchrony Financial compliance with applicable laws, regulations and company policy.
Synchrony takes your privacy seriously. Your information will only be viewed by the recruiting team or the hiring manager for your selected positions. When you browse and apply for jobs on our website, any information you provide may be used to assess your skills and interests in comparison to Synchrony career opportunities and for reporting purposes as may be required by U.S. law. We also use your information to communicate with you and inform you of career opportunities. But that’s it!
Pretty great! Career growth is essential to our success. We focus on broad, growth-based opportunities and emphasize critical experiences that build skills and knowledge. This strategy positions our employees for continual growth and development.
APPLICATION
Once you create a profile, your information will prepopulate when you apply for another role. Please confirm that all information is accurate.
To withdraw your application, please contact us at contactcareers@syf.com
The Synchrony career site is updated in real-time as positions are added or removed. All positions listed are open to applications.
You can return to complete your application anytime.
Our hiring process will walk you through the steps. You can search jobs in the US, or look for jobs in India and the Philippines.
If you have questions or need assistance, please contact a career specialist at 866-301-5627 or email callcenter.postings@syf.com
If you’ve applied for a call center role in the US, get updates on your application, access our online assessment and submit new contact information here.
Sign into the Synchrony Join Us page with your email and password. You can check the status of your applications under “My Applications” for any open position.
Although a resume/CV is not required, it’s definitely helpful to share your previous experience. You’ll be able to upload your resume/CV when you apply online.
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
To make any changes to your personal information, please contact a career specialist at 866-301-5627.
Immediately! Interview availability is first come, first served.
HIRING PROCESS
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
If you meet all qualifications for the role, a Staffing partner will contact you to coordinate next steps. We try to follow up with qualified candidates as quickly as possible.
The recruiter will be able to confirm if relocation is available.
Find out how our hiring process works here.
Timelines vary for each position depending on a number of factors, although the steps within the process are generally the same. Our process usually includes one or more of the following steps: recruiter phone interview, hiring team phone interview and in-person interview(s).
To prepare for your interview there are several things you can do:
- Review the position description.
- Research us—clients, business areas, people and locations.
- Come prepared to ask questions.
When answering interview questions, we recommend the STAR technique:
- Situation: Briefly describe the background.
- Task: Specifically describe your responsibility.
- Action: Describe what you did.
- Result: Describe the outcome of your actions.
The interview is an opportunity for us to get to know each other, so we’ll ask questions about your relevant experience and behavioral-based questions—and hopefully you’ll ask questions about ours.
ASSESSMENT FOR CUSTOMER CARE TEAM
You’ll need to install the Pymetics app on your device in order to complete the assessment. The assessment cannot be taken on a tablet.
The games use Flash Technology. Please check to see if you have the latest version of Flash downloaded. If you need to download it, please visit https://get.adobe.com/flashplayer/.
A computer or mobile device and 25-30 minutes. You cannot complete this assessment on a tablet.
The assessment is a series of 12 games that measure your inherent traits to determine whether the position is the right fit for you, and vice versa.
The assessment measures your various traits and compiles information into a final score. The results reflect whether the position is the right fit for you, and if you’re the right fit for the position. While this position may not have been a good match now, you can reapply in one year
When logged into the assessment, click on your name on the right top hand corner of the screen and click “Support”. Once on the support page you can either send an email by clicking on “Submit a Request” or you can live chat with a representative by click on “Chat With Us” on the bottom right hand side of the screen.
For pre-hire assessment purposes, Synchrony Financial will reasonably accommodate individuals with disabilities who request reasonable accommodation under the Americans with Disabilities Act (ADA). Please contact a career specialist at 866-301-5627 or via email contactcareers@syf.com.
The same assessment is used by multiple employers, and for all the call center positions at Synchrony. If you’ve taken the assessment in the past year, your results are used for your current application with Synchrony.
Results are immediate—you’ll know right away if you’re eligible to move forward in the process.
You are able to play the games more than once, however only your first results will be used.
It is recommended that you complete the entire assessment but if you’re unable to, you can log out and return to complete the games. However, you need to complete the game you are currently on before logging out. There is not a way to pause the current game you are on.
Complete the game you are currently on. When you are done, it will attempt to send the results to the Pymetrics system. The loss of internet connections while completing the game will not change your results.
ABOUT SYNCHRONY
Synchrony uses Social Security numbers to establish your identity. The Social Security number is used to complete your post-offer background check, and with the E-Verify program to establish your eligibility to work in the United States.
Our headquarters are in Stamford, CT. We have over 16,500 employees at more than two dozen locations worldwide, including the United States, Canada, Puerto Rico, India and the Philippines. View all of our locations here.
Depending on the country, you may be required to:
- Review and acknowledge Synchrony Terms & Conditions of Employment.
- Participate in competency-based job interview(s). The number of interviews may vary by role and line of business.
- Successfully complete background check screening, subject to applicable laws and regulations. As part of the background check process, you may be required to provide certain information such as employment references, criminal history information, etc. You must be willing to take a drug test and submit fingerprints as part of the selection process. You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Submit documentation as proof of work authorization for employment in the applicable country.
- Provide other information and/or documentation necessary to enable Synchrony Financial compliance with applicable laws, regulations and company policy.
Synchrony takes your privacy seriously. Your information will only be viewed by the recruiting team or the hiring manager for your selected positions. When you browse and apply for jobs on our website, any information you provide may be used to assess your skills and interests in comparison to Synchrony career opportunities and for reporting purposes as may be required by U.S. law. We also use your information to communicate with you and inform you of career opportunities. But that’s it!
Pretty great! Career growth is essential to our success. We focus on broad, growth-based opportunities and emphasize critical experiences that build skills and knowledge. This strategy positions our employees for continual growth and development.
APPLICATION
Once you create a profile, your information will prepopulate when you apply for another role. Please confirm that all information is accurate.
To withdraw your application, please contact us at contactcareers@syf.com
The Synchrony career site is updated in real-time as positions are added or removed. All positions listed are open to applications.
You can return to complete your application anytime.
Our hiring process will walk you through the steps. You can search jobs in the US, or look for jobs in India and the Philippines.
If you have questions or need assistance, please contact a career specialist at 866-301-5627 or email callcenter.postings@syf.com
If you’ve applied for a call center role in the US, get updates on your application, access our online assessment and submit new contact information here.
Sign into the Synchrony Join Us page with your email and password. You can check the status of your applications under “My Applications” for any open position.
Although a resume/CV is not required, it’s definitely helpful to share your previous experience. You’ll be able to upload your resume/CV when you apply online.
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
To make any changes to your personal information, please contact a career specialist at 866-301-5627.
Immediately! Interview availability is first come, first served.
HIRING PROCESS
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
If you meet all qualifications for the role, a Staffing partner will contact you to coordinate next steps. We try to follow up with qualified candidates as quickly as possible.
The recruiter will be able to confirm if relocation is available.
Find out how our hiring process works here.
Timelines vary for each position depending on a number of factors, although the steps within the process are generally the same. Our process usually includes one or more of the following steps: recruiter phone interview, hiring team phone interview and in-person interview(s).
To prepare for your interview there are several things you can do:
- Review the position description.
- Research us—clients, business areas, people and locations.
- Come prepared to ask questions.
When answering interview questions, we recommend the STAR technique:
- Situation: Briefly describe the background.
- Task: Specifically describe your responsibility.
- Action: Describe what you did.
- Result: Describe the outcome of your actions.
The interview is an opportunity for us to get to know each other, so we’ll ask questions about your relevant experience and behavioral-based questions—and hopefully you’ll ask questions about ours.
ASSESSMENT FOR CUSTOMER CARE TEAM
You’ll need to install the Pymetics app on your device in order to complete the assessment. The assessment cannot be taken on a tablet.
The games use Flash Technology. Please check to see if you have the latest version of Flash downloaded. If you need to download it, please visit https://get.adobe.com/flashplayer/.
A computer or mobile device and 25-30 minutes. You cannot complete this assessment on a tablet.
The assessment is a series of 12 games that measure your inherent traits to determine whether the position is the right fit for you, and vice versa.
The assessment measures your various traits and compiles information into a final score. The results reflect whether the position is the right fit for you, and if you’re the right fit for the position. While this position may not have been a good match now, you can reapply in one year
When logged into the assessment, click on your name on the right top hand corner of the screen and click “Support”. Once on the support page you can either send an email by clicking on “Submit a Request” or you can live chat with a representative by click on “Chat With Us” on the bottom right hand side of the screen.
For pre-hire assessment purposes, Synchrony Financial will reasonably accommodate individuals with disabilities who request reasonable accommodation under the Americans with Disabilities Act (ADA). Please contact a career specialist at 866-301-5627 or via email contactcareers@syf.com.
The same assessment is used by multiple employers, and for all the call center positions at Synchrony. If you’ve taken the assessment in the past year, your results are used for your current application with Synchrony.
Results are immediate—you’ll know right away if you’re eligible to move forward in the process.
You are able to play the games more than once, however only your first results will be used.
It is recommended that you complete the entire assessment but if you’re unable to, you can log out and return to complete the games. However, you need to complete the game you are currently on before logging out. There is not a way to pause the current game you are on.
Complete the game you are currently on. When you are done, it will attempt to send the results to the Pymetrics system. The loss of internet connections while completing the game will not change your results.
ABOUT SYNCHRONY
Synchrony uses Social Security numbers to establish your identity. The Social Security number is used to complete your post-offer background check, and with the E-Verify program to establish your eligibility to work in the United States.
Our headquarters are in Stamford, CT. We have over 16,500 employees at more than two dozen locations worldwide, including the United States, Canada, Puerto Rico, India and the Philippines. View all of our locations here.
Depending on the country, you may be required to:
- Review and acknowledge Synchrony Terms & Conditions of Employment.
- Participate in competency-based job interview(s). The number of interviews may vary by role and line of business.
- Successfully complete background check screening, subject to applicable laws and regulations. As part of the background check process, you may be required to provide certain information such as employment references, criminal history information, etc. You must be willing to take a drug test and submit fingerprints as part of the selection process. You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Submit documentation as proof of work authorization for employment in the applicable country.
- Provide other information and/or documentation necessary to enable Synchrony Financial compliance with applicable laws, regulations and company policy.
Synchrony takes your privacy seriously. Your information will only be viewed by the recruiting team or the hiring manager for your selected positions. When you browse and apply for jobs on our website, any information you provide may be used to assess your skills and interests in comparison to Synchrony career opportunities and for reporting purposes as may be required by U.S. law. We also use your information to communicate with you and inform you of career opportunities. But that’s it!
Pretty great! Career growth is essential to our success. We focus on broad, growth-based opportunities and emphasize critical experiences that build skills and knowledge. This strategy positions our employees for continual growth and development.
APPLICATION
Please complete an application by visiting our location iLabs Hyderabad Technology Center, Hyderabad, TS, IN, 50008
HIRING PROCESS
Jobs are updated on the Jobs Search page as soon as they become available, so check back often for new opportunities. You can also join our Talent Network for updates on new positions.
If you meet all qualifications for the role, a Staffing partner will contact you to coordinate next steps. We try to follow up with qualified candidates as quickly as possible.
The recruiter will be able to confirm if relocation is available.
Find out how our hiring process works here.
Timelines vary for each position depending on a number of factors, although the steps within the process are generally the same. Our process usually includes one or more of the following steps: recruiter phone interview, hiring team phone interview and in-person interview(s).
To prepare for your interview there are several things you can do:
- Review the position description.
- Research us—clients, business areas, people and locations.
- Come prepared to ask questions.
When answering interview questions, we recommend the STAR technique:
- Situation: Briefly describe the background.
- Task: Specifically describe your responsibility.
- Action: Describe what you did.
- Result: Describe the outcome of your actions.
The interview is an opportunity for us to get to know each other, so we’ll ask questions about your relevant experience and behavioral-based questions—and hopefully you’ll ask questions about ours.
ABOUT SYNCHRONY
Our headquarters are in Stamford, CT. We have over 16,500 employees at more than two dozen locations worldwide, including the United States, Canada, Puerto Rico, India and the Philippines. View all of our locations here.
CONTACT US
Still have questions?
United States (default)
-
United States (default)
-
Canada
-
India
-
Philippines
-
Puerto Rico
Contact us at recruiting@syf.com
Contact us at recruitment.ph@syf.com
Contact us at career_hyd@syf.com