Manager, Controllership – Client Settlements

Job ID: 2501971

Job Description:

Role Summary/Purpose:

• Perform daily client funding and ensure that all clients are funded timely and accurately.

• Perform daily and monthly account reconciliations for Client Settlement financial activity in accordance with GAAP and SYF accounting policies.

• Perform ad hoc tasks as requested, including but not limited to Audit request, SOX requests, testing of new processes, and updating Procedure manuals.

Essential Responsibilities:

• Prepare journal entries and ensure timeliness and accuracy.

• Handle issue resolutions for internal and external clients.

• Responsible for non-funding client settlement activities including merchant adjustments, cardholder research, suspense clearing, etc.

• Raise wire requests for off cycle payments to merchants, tax jurisdictions, etc.

• Responsible for performing monthly analytical review of Settlement general ledger accounts

• Perform account reconciliations to ensure accuracy of account balances and timely clearing of reconciling items

• Provide support during audits

• Responsible for maintaining a thorough understanding of the business process, including transaction flow, key systems, and all sources which impact general ledger accounts

• Create and present weekly / monthly dashboards for management review

• Incorporate business policy changes into existing processes and update documentation (job aids and training documents) as needed.

• Identify & implement process improvements and simplification opportunities.

• Perform other duties and participate in special projects as required.

Qualifications/Requirements:

• Bachelor’s degree in accounting

• Minimum 2-3 years of experience in Finance and Accounts

• Must not be on corrective action (FormalFinal formal)

• Must be in current role for at least 12 months

Desired Characteristics:

• Excellent analytical, problem solving, organizational and follow up skills

• Demonstrated interpersonal and relationship building

• Ability to execute in a fluctuating environment

• Demonstrated commitment to quality and customer service

• Excellent communication skills, both oral and written

• PC proficiency with all Microsoft Office applications required

• Experience with settlement systems such as MBS, CMOD, Trams, SNSS a plus

• Experience on FDR & Workstation

• Experience with existing financial system a plus (Blackline, Oracle, etc.)

Eligibility Criteria:

• Bachelor’s Degree in Accounting or Finance with 2+ years of accounting experience or in lieu of a degree 4+ years of accounting experience.

• Work Timings: 5:00 PM to 2:00 AM PHT

Grade/Level: 08

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Employee Resource Groups, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Family Group:

Finance